Livestream and online events can help a brand engage with their audience in real time. It also allows for better engagement and places your brand as an industry leader. Brands like Mailmodo use this strategy, hosting live streams on LinkedIn and YouTube to create a platform for interaction, education, and the expertise that a person may want to create. Companies such as Wendy’s have mastered the science of เพิ่มยอดวิว, which enhances brand visibility and connects meaningfully with their target audiences. If you set actionable goals and address each of the steps above, you’ll already be way ahead of the curve when it comes to your social media marketing strategy. Many brands also curate customer photos to use throughout their marketing campaigns.

I would suggest making those decisions based on performance/profitability, as long as the inventory is brand safe. Hootsuite is a social media management platform for finding, scheduling, managing, and reporting on your content. You can schedule posts in advance on all of your channels at once and measure your ROI with comprehensive content analysis. With lots of social media platforms out there and new ones showing up constantly, it’s important to identify which platforms you’ll use.

For example, Pinterest Ads reportedly offer a return twice as high as other platforms. Many social networking sites, like Facebook, Instagram, and TikTok, have robust e-commerce tools that may increase sales if that is your social media goal. Like Facebook, X supports links, images, text, and video posts, but according to our analysis of over 1 million posts sent via Buffer in 2023, video is the most engaging content format on X. Our Buffer data analysis also revealed that the best time to post on Facebook for engagement is generally mid-morning on weekdays.

A winning social media strategy starts with clear objectives — without them, you can’t measure ROI. If you’re a social media or marketing manager looking for help with your strategy, you’re in the right place. Use a 4-pillar mix (educate, entertain, inspire, promote), batch content creation, and rely on scheduling tools to stay consistent without burnout. Metrics are the signals that tell you where attention spikes, where drop-offs happen, and which content is actually moving your audience closer to action.

If you brighten someone’s day, teach them something, or give them a moment to relate to, you’re far more likely to make a lasting impression and gain a new follower. Transparency builds trust, and customers appreciate businesses that are open and honest. Bonus points if you’re joining in on the chatter on other folks’s posts. You should also consider which platforms make the most sense for the type of content you’ll be creating. These insights empower you to fine-tune your strategy and tailor your content to better target your audience’s preferences.

Here’s a simple guide and template for creating audience/buyer personas. Without well-defined goals, measuring success and return on investment (ROI) is next to impossible. When Wonderskin saw a bunch of negative comments coming in, they turned it into an opportunity to make a video explaining how to fix some common product problems. On Facebook, Instagram, and X, companies can interact with their audience directly or publicly in a way that feels more responsive and personal than email or a hotline. We get it; you’re a busy businessperson who just wants to cut to the chase so you can go out and achieve fame and fortune. These are some of the most common questions that any social media marketer is expected to answer.

It’s best to understand what value each channel provides and who your target audience is. To determine the most important places for you to advertise, you need to know which social media channels are most popular with your target market. Download a free guide to social advertising and learn the 5 steps to building effective campaigns. No tricks or boring tips—just simple, easy-to-follow instructions that really work. As a huge believer in taking advantage in the meme of the moment, creating timely content adds some fun to your channels and can explain the uses of your product in a new way. Memes aren’t the only way to accomplish this, seasons are, as well.

Linkedin Study: Ai Shortens B2b Sales Cycles By 1 Week

So, consider the people you’re trying to reach and how you would classify them as a group. For example, if your company sells trendy leggings and joggers, you might classify your target audience as millennials who like to wear stylish athletic apparel regularly. You can also ask them questions about your products and services or their pain points.

Recent HubSpot Blog Research found that marketers are constantly on the lookout for new or emerging platforms. That might be because these platforms can offer them a new avenue to reach their target audience in a more effective way. With a quick search, you‘ll find hundreds of long-form videos offering in-depth courses on social media marketing. However, it’s free and can be a great starting point before you dive into a paid course. To my surprise and excitement, I discovered a lot of social media marketing resources that can help you build a social strategy for your company. Facebook is the largest and most established social media platform.

You can do this using native tools on some of the social platforms. If you’re already using digital marketing tools like Mailchimp, Hubspot, or Salesforce, you can integrate those, too, so you have all your sales data in one place. The protein shake brand Good Protein ran a social media advertising campaign on TikTok in which they used Spark Ads to promote creator content alongside brand ads. Creators shared everything from recipes to reviews, while the brand answered questions through video responses. Here are the paid social media advertising campaign objectives and formats available on each of the major social platforms.

Use that to experiment and refine your approach over time, and you’ll be ready to evolve your tactics over time based on what the data reveals. The goal is to create content that not only engages your audience but also performs well in search results so that you make sure your content reaches an even wider audience. That diverse content we mentioned earlier is key to maintaining engagement. Instead of relying solely on still images or short videos, aim for a variety of formats such as infographics, surveys, and tutorials. Direct engagement with potential customers also plays a crucial role.

Similarly, integration of social media into other promotional channels can fall under an ad-hoc or continuous approach depending on the scope and the breadth of the communication plan, derived from the goal. Niedermeier et al. (2016) investigated the use of social media among salespeople in the pharmaceutical industry in China. Also, the study investigated the impact of social media on building culturally specific Guanxi relationships-it involves the exchange of factors to build trust and connection for business purpose. By using in-depth interviews with 3 sales managers and a survey of 42 pharmaceutical sales representatives that study found that WeChat is the most common social media platform used by businesses.

A comprehensive social media management tool enables marketers to schedule posts, manage multiple social media accounts efficiently, monitor performance, and ultimately streamline their SMM efforts. Thus, by mixing evergreen and trends-based content, brands can stay relevant in the fast-paced social digital marketing world without compromising authenticity or long-term value. For businesses targeting professional users or other companies, LinkedIn offers a prime environment for B2B marketing, thanks to its professional network and industry-focused discussions.

Whatever you put out on social media should do your brand and your audience justice. Businesses of all sizes and in all sorts of industries have made the most of social media platforms and their integrated tools to promote their brand and what they’re selling. Between 2023 and 2024, the number of social media users grew by 320 million people. Analytics are essential to understanding what’s working and what’s not. [newline]By neglecting to track and measure your social media efforts, you might be wasting time on strategies that aren’t driving results.

What’s New About Social Media Marketing In 2025?

Another study by Rodriguez et al. (2012) examines the effect of social media on B2B sales performance by using social capital theory and collecting data from 1699 B2B salespeople from over 25 different industries. By employing SEM AMOS, the study found that social media usage has a positive significant relationship with selling companies’ ability to create opportunities and manage relationships. Social media marketing services is one of the many digital marketing services that can help you grow your business. Start by setting goals and creating a social media marketing plan that fits with your overall marketing strategy.

One of the most exciting benefits of social media marketing is that it’s a cost-effective way to advertise your products or services. But with social media platforms, you don’t have to dig deep into your pockets for people to just get a glimpse of your brand. Facebook remains one of the most powerful platforms for businesses.

This involves sharing valuable content, responding to comments, actively participating in conversations, and building relationships with your followers. Creating a sense of community and fostering genuine interactions can strengthen brand loyalty and attract new customers. Over the past decade-plus, social media platforms have produced their own universe of celebrities.

NARS Cosmetics tested shopping ads that allowed customers to check out via their Instagram Shop against ads that directed customers to the NARS website to complete their purchase. They found that adding the Instagram Shops checkout option increased ROI by 6% and decreased cost per purchase by 24%. Keeping content fresh can be difficult, even if you’re a social media pro. The pressure is on nowadays when it seems like the trends are changing every second, and diving in can seem like jumping down a rabbit hole. Download our free ultimate guide to getting started with influencer marketing. If not, we suggest expanding your strategy to include these channels.

Mindful Marketing Podcast With Andréa Jones

But remember, it‘s more about your target audience’s needs, where they spend their time, and the kind of content you want to create. By considering your buyer personas and target audience, you’ll find it easier to identify what content engages them successfully. Feel free to use our Buyer Persona Templates or the Make My Persona Tool to save time and hit the ground running.

In terms of parasocial interactions in social media influencer marketing (Cluster 5), the multitude ways in which parasocial interactions could be curated represent a potentially fruitful avenue for future exploration. At present, the general focus has been on the influence of social media influencer credibility and the congruence of such interactions to follower expectations and perceptions [108]. The second foundational theme denotes the influence and impact perspectives for social media influencer marketing. The articles in this foundational theme represent a collection of insights in relation to influence and impact. Other examples of influence and impact outcomes include attitudes and behavioral intentions [37], engagement [120], perceptions Lee & Watkins, [67], and purchase decisions [31].

At some point, you need to jump in and start sharing content on the platforms with which you’ve chosen to engage. But, unlike other marketing methods, the next steps are just as important—listening and engaging. Social media marketing is the practice of using various social media channels to connect with customers and lead them to your product or service, a compelling option in the marketing toolkit. But don’t feel bad if you don’t fully understand the concept as the term often gets thrown around without a whole lot of thought about a clear definition.

Listening Basics allows you to use monitor conversations, SSoV, keywords, mentions, and hashtags, taking the guesswork out of your marketing. Impressions can be higher than reach because the same person might look at your content more than once. Alternatively, you can look at the number as a whole to get an idea of how many people thought your post resonated well enough with them to take an action while they scrolled, no matter how minor. One of the most common ways is to add your total likes, comments, shares, and saves, and divide the total by your number of followers. Knowing which ads are most cost-effective will ensure you get the budget you need to continue your work.

A like or reaction is a simple, easy action to take—but leaving a comment means your audience actually has something to say. Engagement rate measures the number of engagements (likes, comments and shares—each of which we’ll be explaining in more detail below) your content gets as a percentage of your audience. Second, engagement sends powerful signals to the social media algorithms, which can help expand your reach. First, engagement shows that your audience is interested enough in the content you post to take some kind of social action. Keep reading for a complete list of the essential social media metrics to track in 2024. Finally, Technology keeps changing at a rapid pace, and so does social media.

You can schedule your boosted posts in advance as part of a campaign, and even set triggers so that your best organic posts are automatically boosted when they hit certain performance triggers. Developing audience personas can help you understand exactly which audience segments to focus on. Know exactly who you’re trying to reach to take maximum advantage of the targeting options and maximize your ROI. You need to determine which creative resonates best, explore new platforms your audience might be on, and take advantage of new features and placements that may help give you an edge.

Vivid posts and special day celebration posts strengthen relationships with stakeholders. From the above review of the studies, it can be seen that B2B companies social media strategies include enhancing brand image, extending brand awareness and facilitating customer engagement. Companies use various message strategies, such as using emotional appeal, use of brand names, and use of hashtags.

It was found that widespread activities on LinkedIn, Twitter and YouTube have a negative effect on a company’s marketing activity on Facebook. Thus, having it is more effective for the company to focus on a specific social media platform in forming successful inter-organisational relationships with customers. Instagram is one of the top social media platforms for small businesses looking to establish real relationships with their customers and build engagement. The marketing realm is seeing significant changes, and social media is becoming the focus of most marketing strategies. With them using different social media platforms and making buying decisions influenced by what they see, you need to make social media marketing a crucial part of your overall marketing strategy. A social media marketing strategy is a detailed marketing plan that outlines the content a business will create and post on social media.